This page covers how we handle your account, what rules apply when you use 77dg, and what your rights are under our policy. Access to this platform depends on your local law and the eligible regions we serve — read this before you open an account or make any transaction.
Jurisdiction-dependent access
bKash, Nagad, Rocket transaction records
Account rights and correction paths
Policy contact available
POLICY TERMS DETAILS
How Our Legal Policy Works
Our legal policy sets out the relationship between you and 77dg when you access the platform, create an account, or use any service we provide. By continuing to use the site, you agree to these terms as they stand at the time of your session. We update these terms when our services change, and the version shown on this page is always the current one — check it before any significant account action. Access to 77dg and its services, including deposits and withdrawals through bKash, Nagad, and Rocket, is only available where local law and regional eligibility permit. We do not confirm availability for every location. If you are unsure whether your region is covered, the account registration page shows the eligibility check we apply at the point of sign-up. We hold account and transaction data according to our retention policy. This includes records of deposits and withdrawals made through your connected wallet — bKash, Nagad or Rocket — and any account activity during your sessions. You may request a copy of your records or ask us to correct inaccurate details by contacting our support channel. We do not share personal account data with third parties except where required by the applicable law of the regions we operate in.
bKash
Transaction records tied to your bKash wallet are stored under your account and accessible on request through our support channel.
Nagad
Nagad transfer history linked to your account is part of the records we retain and can be reviewed by contacting us directly.
Rocket
Rocket payment entries appear in your account transaction log. If any record looks incorrect, raise it with our support team.
WHAT THIS COVERS
Scope of This Policy and What It Applies To
Not every part of your 77dg experience falls under the same policy section. This comparison clarifies what our legal terms directly govern and where the boundary sits with third-party services or external content.
Account Access
Your ability to log in, manage profile details and change account settings falls fully under this policy. Eligibility to hold an account depends on your local law and the region check applied at registration.
Transactions
Deposits and withdrawals processed through bKash, Nagad or Rocket are governed by our transaction terms. The payment rails themselves are operated by their respective providers — our policy covers how we record and handle those transactions on your account.
Site Content
Game content, lobby materials and any promotional text published on 77dg pages fall within our policy scope. We manage what appears here, and we are responsible for its accuracy at the time it is shown.
Third-Party Services
External links, game studio software and wallet provider apps operate under their own terms. Our legal policy does not extend to how those services handle your data or your activity on their own platforms.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have concrete steps available to you when it comes to your account data and how we handle it. These are not abstract rights — each one has a clear path through your account or our support channel. To review your transaction history, log in and open the account dashboard. The records shown there include deposits and withdrawals tied to your bKash, Nagad or Rocket wallet, sorted by date. If a record appears incorrect — wrong amount, wrong date, or a transaction you do not recognise — raise it with our support team directly. We will check the entry against our records and respond. To correct personal details such as your registered name or contact information, go to account settings. Fields that cannot be changed without verification will show the required steps. If you want to ask a question about this policy, contact us through the support channel listed on this page.
Review Your Records
Open the account dashboard after login to see your full transaction history, including all wallet entries for bKash, Nagad and Rocket payments.
Correct Account Details
Head to account settings to update personal information. Fields that require identity verification will display the steps you need to follow before changes are saved.
Raise a Query
If anything in your record looks wrong, contact our support team with the transaction date and amount. We check entries against our system and follow up directly.
Request Policy Clarification
For any question about how this policy applies to your account or region, reach out through the contact details in the support section below. We respond to policy questions in writing.
POLICY CONTACT PATHS
How to Reach Us About Legal Matters
If this policy raises a question you need answered, or if you want to act on one of the rights described above, here are the contact paths available. Each route handles a specific type of query — pick the one that matches what you need.
Account and Transaction Queries
For questions about your transaction records or account data, message our support team through the in-app chat or the contact form in your account dashboard.
Policy and Eligibility Questions
If you are unsure whether your region is eligible or have a question about these legal terms specifically, send us a written query through the support form and we will respond in writing.
Wallet Record Disputes
For any dispute involving a bKash, Nagad or Rocket transaction recorded on your account, flag it through the transaction dispute path shown in the account dashboard.
HOW WE HANDLE POLICY
Data, Security and Policy Practices at 77dg
We apply consistent practices across account security, data retention and policy communication. Here is how each area works in practice for your account.
Data Retention
We retain account and transaction records for as long as required by the terms of the regions we operate in. You may request access to your stored records at any time by contacting support. Records tied to bKash, Nagad and Rocket wallets are kept under your account ID.
Account Security
Your account is protected by the login credentials you set at registration. We do not store payment wallet credentials on your behalf — wallet authentication happens through the respective bKash, Nagad or Rocket apps at the time of each transaction.
Cookie and Tracking Policy
We use cookies to keep your session active and to record which pages you visit on this site. No cookies are used to track activity outside 77dg. You can manage cookie preferences through your browser settings at any time.
Policy Updates
When we change these terms, the updated version is published on this page. We do not send automatic alerts for every minor change — checking this page before significant account actions keeps you current. The date at the top of the page shows the last revision.
LEGAL QUESTIONS ANSWERED
Common Questions About This Policy
These are the questions we receive most often about how our legal terms apply to accounts in Bangladesh. If your question is not here, the support channel listed above is the right place to send it.
Does this policy apply to me if I am in Bangladesh?
Access to 77dg depends on your local law and whether your region is eligible. The account registration page shows the eligibility check we apply. If your region is supported, this policy applies in full to your account and all transactions you make.
How do I get a copy of my transaction records?
Log in and open the account dashboard. Your full transaction history is shown there, including all bKash, Nagad and Rocket wallet entries. If you need a formal copy sent to you, contact our support team and we will provide it.
Can I correct wrong information on my account?
Yes. Go to account settings after login. Fields you can update directly are editable there. For fields that require identity verification before a change is accepted, the required steps are shown on screen. Contact support if you cannot complete the process.
What happens to my data if I close my account?
We retain records for the period required under the terms of the regions we operate in, even after an account is closed. This includes transaction records tied to your wallet. To ask about what data we hold on you, contact us through the support form.
Who is responsible if a bKash or Nagad transaction shows incorrectly on my account?
We are responsible for the record on your 77dg account. The wallet app itself is operated by its respective provider. If the amount on your account does not match what your wallet shows, raise a dispute through the transaction dispute path in your account dashboard.
How often does this legal policy change?
We update the policy when our services or the regions we serve change. There is no fixed schedule — the current version is always on this page. The revision date at the top of the page tells you when it was last changed. Check it before any significant account action.